Using Discount Codes for Events

Have a promotional code or discount? Here's how to use it when buying tickets.

Where to Enter Your Code

During Checkout

1. Add tickets to your cart
2. Proceed to checkout
3. Look for "Have a promo code?" or "Discount code"
4. Click to expand the code field
5. Enter your code exactly as received
6. Click Apply

Before Adding to Cart

Some events show a promo code field on the ticket selection page:

1. Enter your code before selecting tickets
2. Discounted prices will display
3. Add tickets to cart at the reduced price

If Your Code Works

When successfully applied:

• You'll see a confirmation message
• The discount appears in your order summary
• The total is reduced accordingly

If Your Code Doesn't Work

"Code Not Valid"

The code may be:

• Expired (check the valid dates)
• Already used (some codes are one-time use)
• Misspelled (check caps, numbers, and spaces)
• Not yet active (some codes have start dates)

"Code Not Applicable"

The code may only work for:

• Specific events
• Certain ticket types
• Minimum purchase amounts
• First-time buyers only

"Code Already Redeemed"

If you've used this code before:

• Each code typically works once per person
• Some codes have a total usage limit
• Contact the event organizer for a new code

Types of Discounts

Type	How It Works
Percentage off	20% off your ticket price
Fixed amount	$10 off your order
BOGO	Buy one, get one free
Member discount	Special pricing for members

Finding Discount Codes

Promotional codes come from various sources:

• Event organizer emails
• Social media promotions
• Partner organizations
• Member benefits
• Early bird offers

Tips for Using Codes

1. Apply before checkout: Some codes can't be added after payment starts
2. One code per order: Most systems allow only one promo code
3. Check exclusions: Some ticket types may be excluded
4. Note expiration: Use your code before it expires
5. Save the code: Keep it handy until your order is complete