Choosing the Right Plan

Equipoise offers four plans to match organizations of different sizes and needs. This guide helps you choose the right one.

Plan Overview

Feature Starter Growth Professional Organization
Price Free $19/month $49/month $149/month
Products 10 100 Unlimited Unlimited
Subscribers 1,000 2,500 10,000 Unlimited
Ticketing No Yes Yes Yes
Donations No Yes Yes Yes
CRM No No Yes Yes
Team Members 1 1 3 Unlimited
API Access No No No Yes
Priority Support No No Yes Yes

Starter Plan (Free)

Best for: Individuals, hobby sellers, or organizations just testing the platform.

What's Included

  • Up to 10 products
  • Up to 1,000 subscribers
  • Basic eCommerce features
  • Basic email campaigns
  • Standard checkout
  • Standard support

Limitations

  • Single user account
  • No ticketing
  • No donation management
  • No CRM

When to Choose Starter

  • You're new to selling online
  • You have a small inventory
  • You want to test before committing
  • Budget is your primary concern

Growth Plan ($19/month)

Best for: Organizations ready to sell tickets and accept donations.

What's Included

  • Up to 100 products
  • Up to 2,500 subscribers
  • Basic email campaigns
  • Ticketing included
  • Donation management
  • Standard support

When to Choose Growth

  • You host events and need ticketing
  • You want to accept donations
  • You have a growing subscriber base
  • You need more product capacity

Professional Plan ($49/month)

Best for: Growing organizations that need full CRM capabilities.

What's Included

  • Unlimited products
  • Up to 10,000 subscribers
  • Up to 3 team members
  • Advanced email campaigns
  • Ticketing included
  • Donation management
  • Full CRM (contacts, tags, notes, tasks)
  • Priority support

When to Choose Professional

  • You need to track donor/customer relationships
  • You want advanced segmentation
  • You need priority support
  • You have a growing organization

Organization Plan ($149/month)

Best for: Large organizations and high-volume operations.

What's Included

  • Everything in Professional
  • Unlimited subscribers
  • Unlimited team members
  • API access
  • Advanced analytics
  • Dedicated support
  • Custom integrations

When to Choose Organization

  • You have unlimited subscriber needs
  • You have a large team
  • You need API access for integrations
  • You need dedicated support

Annual vs Monthly Billing

Save approximately 17% with annual billing:

Plan Monthly Annual (per month) Annual Savings
Growth $19 $16 $38/year
Professional $49 $41 $98/year
Organization $149 $124 $298/year

Changing Plans

You can upgrade or downgrade anytime:

Upgrading

  • Immediate access to new features
  • Prorated charge for remainder of billing period
  • No data migration needed

Downgrading

  • Takes effect at next billing date
  • Keep premium access until then
  • May need to reduce items if over limits

Free Trial

Growth, Professional, and Organization plans include a 14-day free trial:

  • No credit card required to start
  • Full access to all features
  • Cancel anytime during trial
  • Converts to free Starter if no payment

Questions?

Contact our sales team for:

  • Custom enterprise plans
  • Nonprofit discounts (20% off any plan)
  • Volume pricing
  • Feature questions