Getting Started

Getting started is easy! There are two paths depending on your needs:

For individuals: Visit the Sign Up page to create a personal account. You can sign up with
your email or use Google for one-click registration. Personal accounts let you track orders,
access tickets, manage donations, and view purchase history.

For organizations: Visit the Join page to create an organization account. Choose your plan
(starting with our free Starter plan), fill in your organization details, and you'll have access
to the full dashboard for ticketing, eCommerce, and donor management.

Personal accounts are for individuals who want to track their purchases, tickets, and donations
across different organizations on Equipoise. Create one by signing up at the Portal.

Organization accounts are for businesses, nonprofits, artists, and venues that want to sell
products, tickets, accept donations, and manage their audience. Create one by joining at the
Join page and selecting a plan.

You can have both! Many users have a personal account for their own purchases AND an organization
account for their business or nonprofit.

Yes! Our Starter plan is completely free forever. It includes up to 10 products or events,
basic eCommerce features, dashboard access, and standard support. It's perfect for getting
started or testing the platform. You can upgrade anytime to unlock more features.

We offer three convenient ways to sign in without a password:

Apple Sign In: Click "Continue with Apple" for a privacy-focused login. Apple can hide your
email address if you prefer. Great for iOS and Mac users.

Google Sign In: Click "Continue with Google" to use your Google account. Fast and familiar
for Gmail users.

Microsoft Sign In: Click "Continue with Microsoft" to use your Microsoft or work account.
Perfect for organizations using Microsoft 365 or Azure AD.

All options create your account instantly using your profile information from that provider.

Apple Sign In offers enhanced privacy. When you click "Continue with Apple", you can choose
to share your real email or use Apple's private relay email (which forwards to your real address).
Apple only shares your name on the first sign-in, so we'll securely store it for future logins.
No password is needed—Apple handles authentication through Face ID, Touch ID, or your device passcode.