Keeping Your Account Secure

Your security is our priority. Follow these best practices to protect your account.

Strong Passwords

Create a password that is:

  • At least 12 characters long
  • A mix of letters, numbers, and symbols
  • Unique to this account
  • Not based on personal information

Two-Factor Authentication (2FA)

We strongly recommend enabling 2FA:

  1. Go to Account Settings > Security
  2. Click Enable Two-Factor Authentication
  3. Scan the QR code with an authenticator app
  4. Enter the 6-digit code to confirm
  5. Save your backup codes in a secure location

Recognizing Phishing

Be cautious of:

  • Emails asking for your password
  • Links that don't go to our official domain
  • Urgent requests for personal information
  • Suspicious attachments

We will never ask for your password via email.

What To Do If You Suspect Unauthorized Access

  1. Change your password immediately
  2. Review recent account activity
  3. Enable 2FA if not already active
  4. Contact support if you notice suspicious transactions