Shipping
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Frequently Asked Questions
We ship via USPS, UPS, FedEx, and DHL depending on your location and shipping speed
selected. The carrier is displayed at checkout and in your shipping confirmation email.
Address changes can only be made before your order ships. Contact support immediately
with your order number and new address. Once shipped, the package cannot be rerouted.
Contact us within 30 days of the expected delivery date. We'll work with the carrier
to locate your package or file a claim. For damaged items, please keep all packaging
and take photos of the damage.
Free shipping offers vary by promotion and order value. Check the current offers
on our homepage. Some products may qualify for free shipping while others may have
minimum order requirements.