Returns
Articles
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How to Return an Item
Step-by-step guide to initiating a return, shipping items back, and receiving your refund.
Frequently Asked Questions
Most items can be returned within 30 days of delivery for a full refund. Items must
be unused and in original packaging. Some items like digital downloads, personalized
products, and final sale items cannot be returned.
Go to Order History in your account, find the order, and click "Request Return."
Select the items you wish to return and the reason. You'll receive a prepaid return
label via email within 24 hours.
Refunds are processed within 5-7 business days of receiving your return. The refund
will appear on your original payment method within 3-5 additional business days
depending on your bank.
For defective or incorrect items, return shipping is free. For other returns, shipping
costs may be deducted from your refund unless otherwise specified in the return policy
or current promotions.